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Maintenance & Support

You sleep.
Your website's
protected.

A website is not a one-time project, it is a living system that needs updates, backups and security checks constantly. Skip them and you are one hack or crash away from losing everything.

We monitor, back up and secure your website every single day, so you never have to think about it. If something breaks, we know before you do.

Get a quoteFree health check

Site health monitor

● Live monitoring

99.98%

uptime

SSL Certificate✓ passed
Backups✓ passed
Malware scan✓ passed
Plugin updates checking

Why it matters

The disaster that never had to happen

We have taken over more sites recovering from hacks and crashes than we can count, and almost every time the story is the same: no recent backup, outdated plugins with known vulnerabilities, and nobody watching until the site was already down.

None of that is dramatic or complicated to prevent. It just requires someone actually doing it, consistently, every single week. That is the entire job of a maintenance plan.

Here is what that consistency looks like on our end, every day of the week, quietly working in the background.

This week's backup schedule

What's included

Complete website peace of mind

Every plan includes the fundamentals that keep your site secure and running. Higher tiers add faster response times and more comprehensive coverage.

☁️

Automated backups

Daily or weekly backups stored securely off-site, so a server crash, bad update or hack never means losing your website. Restoration tested regularly, not just assumed to work.

🛡️

Security monitoring

Continuous scanning for vulnerabilities, suspicious login attempts and malware. Threats caught and neutralized before they can damage your site or steal customer data.

🔄updating...

Updates & patches

WordPress core, themes and plugins updated regularly and tested for compatibility, so you get security patches without your site breaking.

99.9% uptime

Uptime monitoring

Your site checked every few minutes, 24/7. If it goes down, we know before your customers do, and we start fixing it immediately.

🎧

Priority support

Direct access to a real person who knows your site, not a ticket queue. Questions answered and issues resolved fast, without the runaround.

0

Performance monitoring

We track your site speed over time and optimize when it starts slipping. A fast site today shouldn't become a slow site in six months.

Malware removal

If your site does get infected, we clean it, patch the vulnerability that let it happen, and restore from a clean backup. Fast, thorough recovery.

Backups: 7/7Uptime: 99.9%Threats: 0

Monthly health reports

A clear monthly summary of backups completed, uptime percentage, security scans and any issues handled. You always know your site is being cared for.

What's included

Everything your site needs to stay safe

Click any service below to see exactly what's covered. All services are available — your plan is tailored to your site's needs.

Click any service to see what's included. All services come bundled in our maintenance plans — pricing based on your site's needs.

☁️

Automated Backups

Daily or weekly backups stored securely off-site

🛡️

Security Monitoring

24/7 scanning for threats and vulnerabilities

🔄

Updates & Patches

WordPress core, themes and plugins kept current

⏱️

Uptime Monitoring

Your site checked every few minutes around the clock

🎧

Priority Support

Direct access to a real person who knows your site

Performance Monitoring

Speed tracked and optimized over time

🔬

Malware Removal

Full cleanup and recovery if your site gets infected

📊

Monthly Health Reports

Clear summary of everything done on your site

All services included — pricing based on your site

Tell us about your website and we'll recommend the right level of cover with a clear monthly cost.

Common questions

Maintenance, explained clearly

What is covered, what happens when things break, and why this matters more than most business owners realize.

Websites are never truly 'done'. WordPress core, themes and plugins release security updates constantly, and skipping them is the number one reason small business sites get hacked. Combined with the fact that most business owners never check if their backups actually work, a small issue can turn into total data loss. Maintenance plans catch problems before they become disasters.

Our uptime monitoring checks your site every few minutes. If it goes down, we get an instant alert and start investigating immediately, often before you even notice. Pro and Agency plans include priority response times, meaning we are actively working on the fix, not just aware of it.

Yes. Malware removal and hack recovery is included in our support. We clean the infection, patch the vulnerability that let it in, and restore from a clean backup if needed. This is exactly the scenario maintenance plans exist to prevent, and to recover from quickly if it happens anyway.

Basic plan includes weekly backups. Pro and Agency plans include daily backups, stored securely off-site so a server failure can't destroy them along with your site. We test backup restoration periodically to make sure they actually work when you need them, not just that a backup file exists.

Yes, we take over maintenance for existing WordPress, Shopify and custom sites regularly. We start with a health audit to understand the current state, fix any urgent issues, then bring it onto our regular maintenance schedule.

Maintenance covers keeping your existing site healthy, secure and updated. New feature development, redesigns or major content additions are quoted separately as projects. If you are unsure whether something falls under maintenance, just ask, we are upfront about it either way.

Yes, month to month with 30 days notice. We earn your business through reliability, not contracts. That said, most clients stay for years once they experience not having to think about their website's technical health at all.

Yes, the Agency plan is built for this: multiple websites under one plan with a dedicated account manager and monthly strategy calls. Great fit for agencies, franchises or businesses managing several brand sites.

Free health check

Find out if your site
is actually protected

Share your website and we will check your backups, security status, update history and uptime. You will know within 24 hours exactly where you stand, no obligation.

Backup status check
Security vulnerability scan
Update and plugin audit
Clear recommendations, no pressure

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